FOELL & ELDER, is committed to respecting your privacy.  We know how much you care about how your personal and financial information is shared and used.  We take responsibility for protecting your personal and financial information.  We will not share with unaffiliated third parties any personal information about you. Information Collection and How It Will Be Used. We have policies restricting access to nonpublic personal information about you to only those employees and Clients who have a need to know such information (i.e. to process your transactions).  Along with sharing with our Clients that maintain ownership of your account, we may share certain information with Service Providers we have retained to perform payment processing on our behalf.  Such Service Providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.  We have implemented and maintain physical, electronic and procedural safeguards designed to protect against loss or unauthorized access, disclosure, alteration or destruction of the information you provide on our site. Disclosure or transfer required. Circumstances may arise under which we may have to disclose your information, i.e. (a) if we are required by law or legal process to do so, (b) if required by law enforcement authorities or (c) if we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity  third parties, including, as required by law, court order or legal process, or as it pertains to governmental or regulatory requests.  Under no other circumstances shall this information be shared with a third party to this transaction. The California Consumer Privacy Act also requires that we disclose the categories of personal information we typically collect about a consumer.  We typically collect the following categories of information from you (and others as noted):

  • Personal identifying information, including, but not limited to name, address, telephone number, social security number, account number, email address, driver’s license number, as well as other identifying information, which we obtain from a person’s creditor, and/or credit reports and/or third-party data providers and/or the consumer;
  • Health insurance information, if the debt is a medical debt, which we obtain from a person’s creditor and/or the consumer;
  • Characteristics such as age, gender, etc., which we obtain from credit reports and/or a person’s creditor and/or the consumer;
  • Retail information, which we obtain from credit reports and/or a person’s creditor;
  • Internet activity such as IP address from cookies, after visiting our websites or payment portal;
  • Banking information, which we obtain from a person’s creditor and/or credit reports and/or third-party data provides and/or the consumer;
  • Geological data and location data, including GPS coordinates, which we obtain from process servers if there is a lawsuit filed;
  • We do not record conversations with you;
  • Professional and employment related information, which we obtain from the consumer’s creditor, credit reports, third party data providers, consumer’s employer, and/or the consumer;
  • Educational information, which we obtain from the consumer’s creditor, credit reports, and/or possibly any applications or other documents gathered from a person’s creditor; and
  • Biometric information including, but not limited to physical descriptions, photos and voiceprints (audio recordings), which we obtained from person’s creditor and/or process servers if there is a lawsuit.

If you wish to request the categories of information or the actual information we have collected about you, please call us at 1-714-999-1100 or click here.  Any of the information that is collected will be used for debt collection purposes. The California Consumer Privacy Act provides for the right, for consumers to request deletion of their information, subject to various exceptions.  The information that FOELL & ELDER collects generally falls within an exception and does not have to be deleted upon request.  Nonetheless, such a request can be made to FOELL & ELDER at 1-714-999-1100 or click here. The California Consumer Privacy Act provides that the consumer has a right not to receive discriminatory treatment by us for the exercise of the privacy rights conferred by the California Consumer Privacy Act. The California Privacy Act provides that a consumer can designate an authorized agent to make a request under the California consumer Privacy Act.  The consumer must provide either a power of attorney or written authorization to authorize an agent to make a request. This Privacy Statement may be amended from time to time and any amendments will be posted on this website. This law firm is a debt collector, as defined by 15 U.S.C. Section 1692(a)(6), and this is an attempt to collect a debt.  Any information obtained will be used for that purpose. Request A Call Please fill out the form and a member of our team will give you a call during office hours